Legal
We are registered at Companies House as a Private Limited Company.
Our Company Number is 12740461
We are registered with the Information Commissioner’s Office as a Data Controller under the Data Protection Act.
Our Registration Number is ZA772305
Our Partnership is accredited by Secured by Design.
The accreditation must be renewed bi-annually to ensure that BCRPs meet the exacting standards required.
We are members of the National Association of Business Crime Partnerships.
This Association oversees the national business crime ‘picture’, and responses to it.
Data Protection
To see how we gather, share, use and retain data, including details of persons involved in incidents in our venues, please see the latest copy of our Privacy Notice.
You are entitled to request details of what data we hold about you. To do so, please use our online Subject Access Request Form.
The email should set out clearly the nature of the complaint, and any expectations to resolve the matter. The email must include the full name and address of the complainant; complainants may subsequently be asked to provide a form of ID to verify their identity.
The Scheme Manager will acknowledge the complaint within 7 days, and a determination given within 28 days. Should the complainant be dissatisfied with the outcome, the matter may be further referred to the Board of Members for a determination. Their decision will be given within a further 14 days.
Should the complaint involve a Board Member and the matter cannot be resolved, the Scheme Manager may refer to the National Association of Business Crime Partnerships for further assistance.
Where complaints are substantiated, outcomes available to the Board are: additional training; a letter of advice or warning; suspension or expulsion from the Scheme; report to the Data Commissioner or police in the event of a Data Protection breach or criminal act.
Complaints we do not investigate
We cannot take complaints about police response, CCTV response, or the actions/protocols of any partner agency; the complainant must raise this directly with the organisation itself.